Shipping & Returns

Shipping

Orders placed under $35.00 within the United States including Alaska, Hawaii and Puerto Rico, ship for $5.00 unless otherwise specified.

Method of shipping on all orders will be chosen by our shipping department and will be either
UPS, USPS Priority Mail or USPS First Class Mail.

Please provide a P.O. Box number if mail is not delivered to your street address.
If you have a specific shipping request, please note this on the checkout page.

STANDARD:
UPS or USPS

EXPEDITED:
UPS NEXT DAY*

Please note that UPS will not deliver to a P.O. Box address.

If you wish to place an expedited order online, simply select the desired method during check-out.

NOTE: Normal delivery for UPS packages is Monday through Friday.
If you need delivery on a Saturday, you must specify this in the note section of the checkout page when placing your order.
There are extra charges for Saturday delivery and it is not available in all areas. We will contact you with a quote.

All shipping prices are subject to change without notice. 

PLEASE BE SURE YOUR ADDRESS IS CORRECT! 
The Tahoma Clinic Dispensary is NOT responsible for typographical errors in customers name and /or shipping information.
If the package is delayed due to an incorrect or incomplete address, it can accrue extra charges.
If you have difficulty entering in any necessary information, please call us toll-free: 888-893-6878 or leave us details in the notes section of your order.

Orders containing items in need of refrigeration will not be shipped over a weekend during warm times.
Liquid items with potential for freezing will be sent Next Day delivery during colder months.
Additional shipping/handling fees will apply. We will use our best judgement when shipping your order to ensure best quality upon arrival.

Returns

If you have any concerns about the products that you have received, please call us. We will be happy to refund you for items purchased within 60 days, unopened and in the original condition when purchased.

We do not accept returns for special orders, prescription, books, refrigerated and sale items.
Many of our customers buy products prescribed by their practitioner. Although we stand behind our products, we cannot guarantee that the specific product is right for you. Please contact us if you wish to return any item.